Insights

Field notes from our engineering, product and AI teams

Patterns, playbooks and points-of-view we've earned from shipping production systems for serious operators.

Practical patterns for shipping LLM features in production
AI
Dec 2025 · 8 min read

Practical patterns for shipping LLM features in production

Beyond prompts: retrieval, evals, guardrails and the platform layer that makes it stick.

The architecture decisions that decide your SaaS unit economics
SaaS
Nov 2025 · 11 min read

The architecture decisions that decide your SaaS unit economics

From multi-tenancy to billing primitives — choices that show up on your P&L.

Why most ERP rollouts fail — and the operating model that actually works
Digital Transformation
Nov 2025 · 9 min read

Why most ERP rollouts fail — and the operating model that actually works

A field guide for COOs and CIOs leading multi-year transformation programmes.

From ticket queues to autonomous workflows
Automation
Oct 2025 · 7 min read

From ticket queues to autonomous workflows

Designing automations that handle 80% of repetitive work — and escalate the rest gracefully.

Discovery sprints that actually de-risk your roadmap
Product Development
Oct 2025 · 6 min read

Discovery sprints that actually de-risk your roadmap

A 2-week pattern we run with every new product engagement — and the artefacts it produces.

Choosing between AWS, Azure and GCP in 2026
Technology
Sep 2025 · 10 min read

Choosing between AWS, Azure and GCP in 2026

A pragmatic, vendor-neutral checklist for enterprise architects.